Privacy Policy

Last updated: October 2025

These Terms and Conditions govern the use of the S.MAB Agency website and the services provided by S.MAB Agency. By accessing this website, registering, or using any of our services, you agree to these terms.

About S.MAB Agency

S.MAB Agency is a South African healthcare staffing and placement agency that supplies nurses, allied health professionals, and support staff to public and private sector clients.

Use of the website

You may use this website only for lawful purposes, including to make enquiries, submit registrations, or request staffing services. You may not use this website in any way that causes damage, disrupts access, or attempts to gain unauthorised access to any systems or data.

Registration and submissions

Healthcare professionals who register with S.MAB Agency must provide accurate, complete, and current information. All documents submitted for registration or compliance purposes must be genuine and valid. S.MAB Agency may verify any information provided and may reject or suspend a registration if information is false, incomplete, or misleading.

Submitting a registration or enquiry does not create an employment relationship or guarantee placement, shifts, or work.

Placement and bookings

Placements are subject to client requirements, regulatory compliance, and availability. S.MAB Agency acts as a placement and staffing intermediary between clients and healthcare professionals.

Professionals are responsible for maintaining valid registrations, professional indemnity where required, and compliance with all applicable healthcare and labour laws.

Clients are responsible for workplace safety, clinical governance, and supervision at their facilities.

Fees, payments, and timesheets

Healthcare professionals must submit accurate and approved timesheets in order to be paid. Payments are processed according to agreed rates and approved client records.

Clients are responsible for paying invoices within agreed payment terms. Late or unpaid invoices may result in suspension of services.

Intellectual property

All content on this website, including text, logos, graphics, and design, belongs to S.MAB Agency or its licensors and may not be copied, reproduced, or used without written permission.

Limitation of liability

S.MAB Agency is not liable for any loss, injury, or damage arising from the use of this website or from any placement, except where required by South African law. We do not guarantee continuous availability of the website or that it will be free from errors or interruptions.

Privacy

Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

Third-party links

This website may contain links to third-party websites. S.MAB Agency is not responsible for their content, availability, or privacy practices.

Changes to these terms

S.MAB Agency may update these Terms and Conditions from time to time. The latest version will always be published on this website.

Governing law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.